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About the RealPlayer:        
How do I listen to Worship Radio Network?

In order for you to enjoy our audio and video programming, you’ll need to have special software called a "player" loaded on your computer. The player software does all the work of taking the audio and video from the Worship Radio site and translating it into a format that you can hear and watch on your computer.

This technology is called streaming audio and video. We use the RealPlayer from Real Networks, which is FREE. Streaming technology allows the delivery of rich media content over dial up modems without lengthy download times.

Many Internet users already have the RealPlayer on their computers. To see if you have RealPlayer:  TEST HERE  

If, when you click on an audio link, a RealPlayer pops up and you hear audio, you already have the RealPlayer.  You are ready to listen to and/or view the programs on Worship Radio. 

If your browser warns you that you don't have a necessary plug-in or helper application, then you will need to download a streaming media player from Real Networks and then install it on your computer. (Easy to follow detailed instructions below)
 
Step by Step Instructions for Installing the Real Networks Streaming Media Player
 
You may want to print this page before leaving to get your RealPlayer.
 
1. Go to Real Networks download page through the LINK on this button: 
 
2. Choose one of the RealPlayers - 
    the FREE "RealPlayer" - is available at the bottom of the page,
    or - you can buy the "RealPlayer Plus" for cool extra features.
  
3. Fill out the necessary information and begin the download. 
 
4. When prompted save the file to your "Downloads Folder" or "Desktop".
(don't forget where you put this file!!!)
 
5. After the file finishes downloading, close your Web Browser. You are now ready for your Player installation
 
6. Find the file you saved in your "Downloads Folder" or "Desktop" and 
double click to begin installing. This will begin the RealPlayer setup process. The installer should instruct you through the process.
 
7. When the installation process is completed, restart your browser.
    
8. Come back to Worship Radio Network (www.worshipradio.com) and start experiencing 
streaming media in the NEWEST RealPlayer format.
 
FAQ
What kind of Computer do I need to play your broadcast?

Recommended Computer:
Pentium 120 mHz or better
32MB or more of RAM
30MB free on your hard disk
Windows compatible 16-bit sound card
28.8 or better modem/ethernet card
Windows 95, 98, NT4
Macintosh (5.0, G2 Beta)
Unix (Real Player 5.0)

Correctly installing and fine tuning the Real player may be a tricky business for some users. Real Networks has excellent "how to" pages that describe the choices of streaming media playback. Check out their help pages to maximize your listening and viewing pleasure.

Why can't I receive your broadcast clearly?

If you are unable to receive audio or video content clearly from Worship Radio Network, there could a problem with your receiving computer, a network congestion problem from the Internet itself, or a technical problem at Worship Radio.

What should I check first before I email you?

Have you cleared your computer's Cache? (see below) and refreshed/reloaded your browser recently? Knowing how to clear your Cache solves many audio/video streaming problems.
 
How do I clear my cache?

Your computer's Cache stores temporarily Internet files. It speeds up your browser's performance, however this can cause problems when trying to access new audio/video programming. 

Try these methods to clear your Computer's cache files:

     Netscape Navigator 3.0:

Go to "Options" in the menu bar at the top of your browser
Select "Network Preferences"
Select the "Cache" tab
Click on the "Clear Memory Cache Now" button
Reload/refresh your browser

     Netscape Navigator 4.0:

Go to "Edit" in the menu bar at the top of your browser
Select "Preferences"
Click "Advanced" in the left column
Select "Cache" under Advanced
Click Clear Memory Cache and Clear Disk Cache then select the OK button.
Reload/refresh your browser

     Microsoft Internet Explorer:

Go to "View" in the menu bar at the top of your browser
Select "Options"
Click on the "Advanced" tab
In the "Temporary Internet Files" box, click on the "Settings" button
Click the "Empty Folder" button
Reload/refresh your browser
 
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